1.
Technical support?
For all matters that require Technical Support you can e-mail them to fsmgr.support@fileserve.com.
When requesting support, please remember to state which Windows platform you are using, its version number, and a detailed explanation of your problem.
Although we have strived to ensure FileServe Manager to be as bug free as possible, there may still be situations we have overlooked. Hence, if you do find a bug, please kindly inform us.
New versions of FileServe Manager will be released for new features and bug fixes.
2.
Are there any fees or charges for using FileServe Manager?
FileServe Manager is a free software. You will not be charged for using the software.
3.
Why do I need an account/premium for a file hosting website?
Generally, you will have access to faster download speeds when you register/pay for an account or premium on a file hosting site. Waiting time for each subsequent download may also be shorter. If you already have a login to a file hosting site we support, FileServe Manager can store/manage your account logins, providing you ease of access when you download from your account.
4.
FileServe Manager does not currently support the file hosting site where I usually download from; will the site be supported later on?
We are constantly working on supporting more file hosting sites. There will be a big chance that the file hosting site you use will be supported in the near future. Otherwise, you can choose to switch to FileServe.com which is a leading file hosting platform.
5.
Why do I need to use FileServe Manager to download from FileServe.com when I can download straight from the website?
FileServe Manager is designed to make downloading easier for you. Not only will you have access to faster download speeds, support for batch downloads and download resume (should your downloads be interrupted mid-way); FileServe Manager will also manage and categorize your downloaded files so your files will always be organized and easy to find when you need them – and it’s free!
6.
How can I register for a FileServe Account?